Keycafe offers two ways to track key activity, such as pickups, drop-offs, and access changes:

• Webhooks
• Event API

While both methods are supported, webhooks are the preferred approach for receiving real-time updates with minimal load and better performance.

Webhook

When you set up a webhook, Keycafe sends event data directly to your server the moment something happens.

Use webhooks when:

• You need immediate updates for key pickups or drop-offs
• You want to trigger follow-up actions automatically
• You want to reduce API usage and avoid rate limits

For more information, refer to

• Set Up a Webhook
• Webhook Reference

Event

The Event API allows you to retrieve a list of recent events using a GET request. This can be useful for historical analysis.

Use the Event API when:

• You are auditing past key activity
• You need to periodically check for activity from multiple users or keys

For more information, refer to Event API Reference.