Error Codes

key.notFound

The key could not be found.

key.search.forbidden

The action is only available to authenticated users.

key.already.unlinked

The key doesn’t have a fob attached that can be unlinked.

key.serialNumber.taken

The serial number provided is linked to a fob already in a Keycafe location.

key.required

The key ID was not included in the request.

key.retire.denied

The key could not be retired. It must first be picked up from the Keycafe location.

key.error.denied

You are unable to create a new key. Please ensure you have provided a phone number in your account.

key.name.required

The key name was not included in the request.

key.description.maxSize.exceeded

The key description exceeded the maximum char limit.

key.serialNumber.invalid

No fob with that serial number was found.

key.notes.maxSize.exceeded

The key notes exceeded the maximum char limit.

key.pickupNote.maxSize.exceeded

The key pickup notes exceeded the maximum char limit.

key.homeLocation.invalid

The specified home location ID is not valid.

key.homeLocation.noAvailableBins

All bins at the selected home location are full. Another home location should be selected.

key.homeLocation.required

The home location ID must be specified if the current user is specified.

key.currentUser.notFound

The specified current user ID is not valid.

key.currentUser.email.invalid

The specified current user’s email is not valid.

key.currentUser.mobile.invalid

The specified current user’s phone number is not valid.

key.exchange.error.denied

You do not have permission to exchange this key.

key.exchange.error.inactive

The key needs to be activated before it can be exchanged.

key.exchange.error.disabled

Key exchange testing is disabled.

key.exchange.error.location

The key must be removed from its current location before it can be tested.

key.exchange.error.full

The key exchange sandbox location is full.

key.already.linked

There was an attempt to change the key’s fob assignment while the key, or the new fob, is still checked in.

key.code.not.numeric

Key codes should be numeric.

key.code.invalid.length

Please make sure the key code is between 4 and 16 digits in length.

key.code.taken

This key code is already taken. Please provide a valid key code.

key.code.disabled

Please enable the "Key Codes" setting to use key codes and allow virtual keys.

The "Key Codes" setting can be changed under More → Advanced → Keys.

key.not.virtual

A key code can only be added to a virtual key.

key.virtual.checked.in

Please pick up the key before attempting to disable key codes.

key.fob.virtual

A key cannot be explicitly linked to a virtual fob.