Welcome to the Keycafe developer hub. You'll find comprehensive guides and documentation to help you start working with Keycafe as quickly as possible, as well as support if you get stuck.
Let's jump right in!
What is Keycafe?
Is my account tied to a specific Keycafe location?
When is Keycafe coming to my city?
Can property managers/realtors with many keys use Keycafe?
Is Keycafe available on my smartphone?
What is the process for dropping off keys without the Keycafe app?
What is the process for dropping off keys with the Keycafe app?
How do I drop off my own keys?
How do I pick up my own keys without using the Keycafe app?
What is the process for picking up keys without the Keycafe app?
What is the process for picking up keys with the Keycafe app?
How do I pick up my own keys using the Keycafe app?
What if my phone number does not work at the Keycafe SmartBox location?
How do I request photo ID from a guest?
How do I request real-time photo identification of a guest prior to key access?
I am a guest, how do I upload my photo ID?
I am a guest, how do I upload my selfie for verification?
How do I add a new key to my account?
What if I lose or damage my Keycafe fob?
How many items can I have on one keychain?
Can I have multiple keys on one account?
How do I get a Keycafe fob?
What if I lose my keys?
How do I delete a key from my account?
Who can pick up and drop off keys?
How can I check the status of my keys?
What are the different ways that I can provide my guests with an access to my keys?
How can I give a guest ongoing access to my keys?
What does my guest receive when I give them key access?
Can I add multiple emails or phone numbers to receive Pick Up and Drop Off notifications?
How do I setup one-time temporary guest access?
How do I set up an account?
How do I pause my account?
How do I cancel my account?
What is Keycafe's refund policy?
Can I delete my phone number?
How do I change my phone number?
How can I reset my password?
How can I change my password?
Updated 2 months ago
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