Overview

Creating an Access object grants guests permission to pick up and drop off your keys using the Keycafe system. You can configure this access to be either scheduled (within a specific time window) or ongoing for more flexible, long-term access.

Each Access object includes:

  • A booking code: Enables guests to interact with a SmartBox using a numeric code.
  • A check-in link: Allows guests to pick up or drop off keys with a single tap from their mobile device.
  • Access start and end dates/times: Used to define scheduled access windows.
  • Guest information and the key being shared.
  • Notification preferences for guest communications.

The API allows you to:

  • Retrieve access records (individually or as a list)
  • Create new accesses
  • Update or cancel existing accesses
  • Resend access instructions to guests if needed

This functionality makes it easy to securely and flexibly manage who can access your keys and when.

For more information, refer to About Bookings and Booking Codes.