If the key-owner has the Photo Verification setting enabled, you are required to take a selfie within 30 minutes of picking up the keys. The selfie will be compared to your photo ID to verify your identity. This may be required to fulfill regulatory requirements.
1. From the setup menu, select Complete Live Photo Check-in.
2. Select Next until you are prompted to take a selfie.
3. Select Use Photo and Accept Photo once you are satisfied with your selfie.
4. Once approved you only have 30 minutes to retrieve your keys.